SEND CHINATOWN LOVE
Businesses in Chinatown were hit first by the pandemic, suffering revenue losses of 60-80%* as early as February 2020 as anti-Asian sentiment swelled. Today, merchants are still struggling to stay afloat due to steep decreases in foot traffic and mounting expenses.
Join us today to help secure Chinatown’s tomorrow.
One time purchases SHIP within 5 business days.
Yes! This can be a GIFT
CANCELLATION needs to be done within 24 hours of ordering by emailing email@example.com
SIGN UP by the 15th of the month to receive current subscription box Subscription boxes SHIP on the 15th of every month (unless it’s a holiday or a weekend, in which case it’ll ship the next business day) SUBSCRIPTION RENEWAL occurs on the 10th of each month
CANCEL A SUBSCRIPTION prior to the 1st of each month through your customer portal or by emailing us directly at firstname.lastname@example.org
There is NO MINIMUM COMMITMENT for a subscription :)
UPDATE BILLING INFO + SHIPPING ADDRESS through your customer portal or by emailing us directly at email@example.com
UPDATE EMAIL ADDRESS by emailing us directly at firstname.lastname@example.org
SKIP A DELIVERY through your customer portal
An email on the 1st of each month with details about the products in the upcoming box
For your mind to be blown
To share your GOODS with friends :)
Where do you ship?
US + Canada for additional fee
What are your shipping options?
Our flat fee shipping cost is included in the prices you see on our site
Do you offer expedited shipping?
If you need something expedited please email us at email@example.com
How do I track my order?
You’ll receive a tracking email so you can keep an eye on your package
Can I place a custom order?
Of course! Email firstname.lastname@example.org
Do you have a refund policy?
Sorry, no refunds
Help! I think my snacks are expired
Oh shit! Email us. email@example.com
How do you deal with dietary restrictions?
The majority of our snacks are plant based. Though, from time to time there are non-plant based items and we think your friends happily take them off your hands. We have a robust product assortment online and you can always create your own box. If you need help, email us at firstname.lastname@example.org. We can work with any budget.
I don’t see my questions here, can someone help me?
Reach out to us at email@example.com